Bristol Dial-A-Ride

Passenger Comments

BDAR holds regular 'Passenger Have Your Say' sessions, where passengers are invited to meet managers and provide feedback about the services they are using. We also carry out consultative surveys which help provide us with information about our passenger needs and the ways in which our services need to develop to meet these needs.

Here are some of the recent comments we have had:

"The drivers and telephone operators are considerate and helpful always. I would like to add that I am truly glad that the Dial-a-Ride service is available. Thank you to all the staff."

"I am most grateful for the service - it's such a pleasure to be picked up from door to door. Without this, I wouldn't bother to go out very often adn it's nice to go to a club and mix with other people rather than stay at home alone. Thank you."

"It's excellent and gives me my independence. Thank you very much."

"As ex-service veterans, we are now most grateful for this service - it has benefited us greatly."

"I would like to say thank you to Dial-a-Ride. Getting on a bus, using a walking stick and carrying shopping was almost impossible and I'm very grateful for this service. Your staff are lovely."